Plan and schedule dispatch activities to meet delivery timelines and customer requirements.
Monitor and coordinate movement of vehicles/drivers/goods in real-time.
Assign tasks to drivers or delivery teams and ensure proper documentation.
Track shipments and communicate ETAs or delays to internal teams and clients.
Resolve delivery or dispatch-related issues in a timely and professional manner.
Maintain dispatch records, logs, and reports for accountability and audit purposes.
Collaborate with warehouse, sales, and customer service teams for smooth operations.
Ensure compliance with company policies, safety standards, and legal regulations.
Use dispatch software and tools to streamline operations and reporting.