We are Hiring Coordinator at Turbhe. Interested candidates can share updated CV at recruiter14@pearlgroup.in or WhatsApp at 8655811317
Job description:
CRM Leads & Assignments: Distribute new leads to the right sales reps, track progress, and maintain lead statuses.
LR & Data Management: Handle Lorry Receipt uploads, data entry, and accurate shipment records.
Logistics Tracking: Monitor deliveries, escalate delays, and update stakeholders on shipment status.
Dispatch & Delay Reports: Generate timely delay reports and drive on-time dispatches.
Excel Reporting: Create and maintain performance dashboards (PivotTables, VLOOKUP, conditional formatting) for campaigns, and overall logistics.
KYC Approvals: Oversee KYC document flow & take necessary action against the document.
Customer Feedback Calls: Record feedback in Excel, track satisfaction scores, and support continuous improvement.