The role involves a combination of planning, coordination, data management, reporting, and client and team communication to ensure smooth daily operations and compliance with organizational standards.
Key Responsibilities:
1. Planning and Coordination:
Prepare work plans and gather relevant contact details for operational purposes.
2. MIS and Data Updates:
Update records and maintain data in Google Sheets accurately and regularly.
3. Application and Mobile App Entries:
Perform application and mobile app data entries.
Monitor staff entries to ensure accuracy and maintain proper records.
4. Meeting Participation:
Attend all internal and external meetings as scheduled.
5. Billing:
Manage billing activities including invoice generation and record maintenance.
6. Reporting:
Prepare and submit summary reports on a regular basis.
7. Manpower Monitoring:
Verify in/out entries of manpower and ensure data consistency.
8. Monthly Attendance:
Maintain and update monthly attendance records for all staff.
9. HR Compliance:
Prepare and submit required HR compliance documentation timely.
10. Payment Follow-Up:
Follow up with clients for pending payments and ensure timely collection.
11. Safety Training:
Conduct weekly safety training sessions for staff.
Attend mandatory client safety training programs.
12. Customer Development:
13. Identify and develop new customer leads to support business growth.