Back Office Tele Caller Job Opening in Shantesha Honda GOKUL ROAD, HUBLI,
Job Duties and Responsibilities:-
Computer Operator with Basic Excel, Word
Make Phone calls to customer.
Must reply to consumer inquiries phone call
Have to be detailed oriented with the business to understand customers queries.
Need to escalate issues and seek advice when faced with complex issue/problems
Must be able to suggest improvement ideas that decrease time, improved accuracy or
strengthen controls.
Maintain a record of customers’ interactions, and manage customer’s accounts.
MIS Reporting
Excellent problem- solving skills
Detailed – oriented personality
Well versed in excel.
Experience in Retails Asset Operations.
Excellent negotiation skills
Verbal and Written Communication Skill
Relationship management.