- Install, maintain and fix computer hardware and network systems
- Provide technical information and help
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We are seeking a motivated and customer-oriented IT Engineer Intern - L1 to provide first-line technical support to our employees. As the initial point of contact, you will play a crucial role in resolving technical issues, ensuring a smooth and productive work environment.
Responsibilities:
Provide technical assistance: Respond to inquiries from employees regarding computer hardware, software, and network connectivity issues via phone, email, or chat.
Troubleshoot problems: Diagnose and resolve basic technical issues related to operating systems, applications, printers, and network connectivity.
Escalate issues: Identify and escalate complex or unresolved issues to higher-level support teams.
Document solutions: Maintain accurate records of reported issues, troubleshooting steps taken, and resolutions in the helpdesk system.
Maintain hardware: Assist with the installation, configuration, and maintenance of computer hardware and peripherals.
Software support: Provide basic support for common software applications, including installation, updates, and troubleshooting.
Password resets: Assist employees with password resets and account unlocks.
User onboarding: Assist with setting up new user accounts and providing basic IT orientation.
Knowledge base contribution: Contribute to the development and maintenance of the IT support knowledge base.
Technical skills:
Basic understanding of Mac/Windows/Linux operating systems
Basic knowledge of networking concepts (TCP/IP, DNS, DHCP)
Basic programming or scripting knowledge
Familiarity with common software applications (Google Workspace, web browsers)
Experience with troubleshooting hardware and software issues"
Other Details
- It is a Full Time IT / Hardware / Network Engineer job for candidates with Freshers.
More about this IT Hardware Engineer job
What is the eligibility criteria to apply for this IT Hardware Engineer job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this IT Hardware Engineer job?
Ans: This IT Hardware Engineer job will have 5 working days.
Are there any charges applicable while applying or joining this IT Hardware Engineer job?
Ans: No, there is no fee applicable for applying this IT Hardware Engineer job and during the employment with the company, i.e., CAIT EDUSYS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this IT Hardware Engineer role?
Ans: There is an immediate opening of 4 IT Hardware Engineer at CAIT EDUSYS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
What are the timings of this IT Hardware Engineer job?
Ans: This IT Hardware Engineer job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.