IT Helpdesk

30,000 - 40,000 /month

Collaberus Technologies Private Limited

Hi-Tech City, Hyderabad

1 - 2 years Experience in IT / Hardware / Network Engineer

New

Verified

1 Opening

Full Time

Job Highlights

Graduate and above

All genders

09:00 AM - 06:00 PM | 5 days working

Job Benefits: Cab, PF, Medical Benefits

Job Description

Install, maintain and fix computer hardware and network systems
Provide technical information and help

Specific duties include:

Creating and managing accounts for various in house applications
Creation of New User accounts, account transfers
Windows account maintenance
Mainframe ID creation and provisioning of additional access
Creation and modification of SecurID profiles on ACE server
Active Directory and Exchange Administration
Updating Web directory and Global Address Book.
FTP/SEFT Account administration
Outlook troubleshooting

Qualification and Eligibility

At least 1 year of Helpdesk/ provisioning experience with good knowledge on Active Directory/Exchange.
Should be a Team Player with multitasking and problem solving skills.
Strong communication and Interpersonal skills
Willingness to work in Shifts (24/7 environment)
Graduation

Technical Skills

Experience on Active Directory and Exchange 2003 Administration
Experience on Mainframe and SecurID provisioning is an added advantage.
Should be well versed in handling Outlook/Lotus Notes issues
Excel Reporting Skills

Skills:
Job Description-CES Voice Provisioning

Position: Voice and Telecom Provisioning Analyst

Specific duties include:

Processing user requests regarding phone provisioning and programming.
Setting up and programming phones on the Cisco / Trading platforms
Setting up Voice Recording for users on NICE platform
Provisioning of DSL/ADSL Lines, Circuits and Toll Free lines
Vendor Management and Inventory Management
Escalate problems to Technology groups and the business managers as required.
Perform statistical analysis and business reporting.
Identify and facilitate automation opportunities.

Qualification and Eligibility

At least one year experience on the above.
Basic Telecom knowledge
Knowledge of E1/T1, DS3 OC3 etc.
Provisioning experience is preferred.
Strong client service orientation.
Strong communication and interpersonal skills
Ability to react quickly to client needs
Ability to multi-task
Problem solving skills
Ability to work well with a global team
Strong writing skills
Attention to detail
Project Management skills
Willing to work in 24•7 environment
Graduation

Technical Skills

Proficiency in Cisco and other Trader Platform voice programming
Proficiency in NICE Voice Recording
Broad financial industry knowledge and experience preferred
Excel Reporting Skills

Other Details

It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 2 years of experience.

More about this IT Helpdesk job

What is the eligibility criteria to apply for this IT Helpdesk job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹30000 - ₹40000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this IT Helpdesk job?
Ans: This IT Helpdesk job will have 5 working days.
Are there any charges applicable while applying or joining this IT Helpdesk job?
Ans: No, there is no fee applicable for applying this IT Helpdesk job and during the employment with the company, i.e., COLLABERUS TECHNOLOGIES PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this IT Helpdesk role?
Ans: There is an immediate opening of 1 IT Helpdesk at COLLABERUS TECHNOLOGIES PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
What are the timings of this IT Helpdesk job?
Ans: This IT Helpdesk job has 09:00 AM - 06:00 PM timing.