Retail Pharmacist

Diploma and above

Females Only

6 days working | Day Shift

1. ••Pharmaceutical Knowledge••
- Understand medicines, their uses, side effects, dosages, and contraindications.
- Stay updated on new drugs and medical products.

2. ••Customer Service Skills••
- Be polite, empathetic, and patient with customers.
- Actively listen to their concerns and provide accurate advice.

3. ••Communication Skills••
- Clearly explain the usage, dosage, and storage of medicines.
- Avoid medical jargon when speaking with customers.

4. ••Sales Skills••
- Promote health products and over-the-counter medicines ethically.
- Suggest complementary products like vitamins or medical supplies.
5. ••Attention to Detail••
- Double-check prescriptions for accuracy.
- Ensure correct labeling and packaging of medicines.

6. ••Organizational Skills••
- Keep the pharmacy well-organized and clean.
- Manage inventory to avoid stock-outs or overstocking.

7. ••Computer Skills••
- Use pharmacy management software for billing, inventory, and prescription tracking.
- Familiarize yourself with digital tools for online sales or delivery management.

8. ••Problem-Solving Skills••
- Address customer complaints or concerns efficiently.
- Offer solutions for unavailable medicines (e.g., alternatives).

9. ••Ethical Practice••
- Maintain patient confidentiality.
- Avoid recommending unnecessary or harmful medicines.

10. ••Knowledge of Regulatory Compliance••
- Understand laws related to the sale of medicines, including prescription drugs and controlled substances. Additional Tips:
- ••Continuous Learning:•• Attend workshops, webinars, or courses to enhance your pharmaceutical knowledge.
- ••Build Trust:•• Establish good relationships with regular customers through consistent service.
- ••Teamwork:•• Coordinate well with colleagues, doctors, and suppliers.

These skills will not only improve your performance but also help build customer trust and loyalty.