Greet and assist customers or clients as they arrive
Maintain cleanliness and orderliness of the facility
Provide information about services or products offered
Assist with setting up and breaking down events or functions
Respond to customer inquiries and resolve complaints
Monitor inventory and restock supplies as needed
Report maintenance issues or safety hazards to management
Ensure compliance with company policies and regulations
Process payments and handle cash transactions
Coordinate with other staff to ensure efficient operations
Previous experience in a customer service role
High school diploma or equivalent
Basic proficiency in using computers and software applications
Strong communication and interpersonal skills
Ability to handle stressful situations calmly and effectively
Multitasking and time-management skills