- Create campaigns, conduct market research and develop advertising strategies
- Build brand's image and awareness
- Fix parts and equipments of different brands
Competitive, based on experience
Job Summary
We are seeking a dynamic and client-focused Marketing Executive (Client Servicing) to join our team. The role involves managing and nurturing client relationships across our group companies, ensuring high client satisfaction, and coordinating internal teams to deliver quality service. The ideal candidate should possess strong communication skills, project management capabilities, and the ability to upsell/cross-sell services to enhance business growth.
Key Responsibilities
1. Client Relationship Management
• Serve as the primary point of contact for existing clients.
• Build and maintain strong, long-term client relationships.
• Regularly communicate with clients to understand their evolving needs.
2. Project Coordination
• Manage and oversee ongoing projects, ensuring timely delivery.
• Coordinate with internal teams to align with client requirements.
• Monitor project progress and provide regular updates to clients.
3. Client Satisfaction and Retention
• Address client concerns promptly and effectively.
• Conduct regular feedback sessions and implement necessary improvements.
• Strengthen relationships to enhance client retention and loyalty.
4. Service Optimization and Revenue Growth
• Identify opportunities to upsell and cross-sell additional services.
• Suggest innovative ideas to enhance service value.
• Ensure adherence to SLAs and maintain high-quality standards.
5. Reporting and Documentation
• Maintain detailed records of client interactions, project updates, and feedback.
• Prepare and present monthly client servicing reports to management.
• Track key metrics, including client satisfaction and retention rates.
Requirements
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 2-5 years of experience in marketing, client servicing, or account management.
• Strong interpersonal and communication skills.
• Proficiency in project management and client servicing tools.
• Ability to multitask and work under tight deadlines.
• Analytical mindset with a problem-solving approach.
• Excel, Power point skills Required
Other Details
- It is a Full Time Marketing job for candidates with 2 - 5 years of experience.
More about this Marketing Executive job
What is the eligibility criteria to apply for this Marketing Executive job?
Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Marketing Executive job?
Ans: This Marketing Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Marketing Executive job?
Ans: No, there is no fee applicable for applying this Marketing Executive job and during the employment with the company, i.e., ACE SKILLS EDUTECH.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Marketing Executive role?
Ans: There is an immediate opening of 1 Marketing Executive at ACE SKILLS EDUTECH
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Marketing job.
What are the timings of this Marketing Executive job?
Ans: This Marketing Executive job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.