Job Title: After-Sales Service Executive
Department: Customer Service - After-Sales
Location: Wanowrie
Job Type: Full-time
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Job Summary:
We are seeking a proactive and customer-oriented After-Sales Service Executive to manage and oversee all post-sales activities. The ideal candidate will be responsible for ensuring customer satisfaction, managing service requests, coordinating with internal teams, and improving overall service processes.
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Key Responsibilities:
• Serve as the primary point of contact for customer complaints, inquiries, and service-related issues
• Monitor and manage service schedules, warranty claims, and AMC (Annual Maintenance Contract) renewals.
• Track customer feedback and escalate unresolved issues to higher management as needed.
• Maintain service records, customer history, and documentation for audits and analysis.
• Prepare and present reports on service performance, KPIs, and customer satisfaction metrics.
Other Details
- It is a Full Time Mechanic job for candidates with 0 - 2 years of experience.
More about this After sales service in-charge job
What is the eligibility criteria to apply for this After sales service in-charge job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this After sales service in-charge job?
Ans: This After sales service in-charge job will have 6 working days.
Are there any charges applicable while applying or joining this After sales service in-charge job?
Ans: No, there is no fee applicable for applying this After sales service in-charge job and during the employment with the company, i.e., VBK PROJECTS AND TRADING PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this After sales service in-charge role?
Ans: There is an immediate opening of 2 After sales service in-charge at VBK PROJECTS AND TRADING PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Mechanic job.
What are the timings of this After sales service in-charge job?
Ans: This After sales service in-charge job has Day Shift.
Candidates can call HR for more info.