Preparing invoices for clients based on the services availed
Maintaining updated records of clients and updating charges to their accounts
Sending reminders to clients upon delays in payment
Receiving, organising and updating incoming payments from clients
Identifying and resolving issues with income processing, such as discrepancies, billing errors or late payments
Preparing periodic financial reports to track income and expenses
Submitting reimbursement claims after verifying their authenticity, going through the supporting documentation and ensuring compliance with company guidelines
Resolving billing enquires, delayed payments and other issues by coordinating with the customer, healthcare company and the insurance provider
Identifying opportunities to streamline payment processing using software and business process automation
Performing in-depth financial analysis to improve cash flow for the company and reduce outstanding balances