Key Responsibilities:
Administrative Support:
Managing schedules, appointments, and travel arrangements.
Handling internal and external communication and correspondence.
Preparing reports, presentations, and other documents.
Maintaining accurate records and files.
Data Management:
Conducting data entry activities.
Managing and updating client records.
Analyzing data to identify trends and insights.
Communication and Coordination:
Acting as a point of contact for internal and external stakeholders.
Facilitating communication between different departments.
Collaborating with team members to improve customer service.
Other Duties:
Processing customer transactions and resolving discrepancies.
Assisting with financial tasks, such as managing invoices and payments.
Supporting human resources functions, such as recruitment and training.
Ensuring compliance with company policies and procedures.
Skills and Qualifications:
Strong organizational and time management skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to handle multiple tasks and prioritize effectively.
Attention to detail and accuracy.
Ability to work independently and as part of a team.
Good problem-solving skills.
Knowledge of relevant industry regulations and best practices.