About Company : Insurance solution provider
Handle customer inquiries via phone, email, or in-person, addressing policy-related questions and coverage requests.
Provide excellent customer service, ensuring a positive experience for clients.
Manage client databases and update policies and contact information.
Assist with the preparation of insurance reports and documents.
Manage office supplies and equipment.
Maintain accurate records and files.
Communicate effectively with clients, insurance providers, and internal staff.
Answer and direct phone calls, take messages, and manage emails.
Assist with processing insurance applications and policies.
Help with claims documentation and management.
Support the onboarding of new clients.
Analyze and inspect existing policies.
Help with the filing of claims, insurance premiums