1. Administrative Support: Handling day-to-day administrative tasks such as scheduling meetings, managing correspondence (emails, phone calls), and maintaining filing systems (both digital and physical). 2. Data Management: Inputting, organizing, and maintaining accurate data in internal systems. This could involve handling customer or financial data, ensuring proper record-keeping, and generating reports. 3. Documentation: Preparing and managing business documents, ensuring compliance with company policies and legal requirements. 4. Process Improvement: Identifying inefficiencies and recommending improvements to streamline processes and improve the workflow within the back office. 5. Coordination: Working closely with front office teams (like sales or customer service) to ensure smooth communication and information flow across departments. 6. Customer Support: Occasionally handling customer inquiries, complaints, or requests that require back office assistance, especially when dealing with billing, orders, or service issues. 7. Inventory and Supply Management: Monitoring and managing office supplies, ordering new stock, and ensuring inventory levels are maintained. 8. Financial Management: Assisting with invoicing, payments, expense tracking, or preparing reports related to financial activities, depending on the organization. 9. Compliance and Quality Control: Ensuring that the company's back-office operations are compliant with company policies and industry regulations. It may also involve conducting audits to ensure quality standards are met. 10. Technology and Systems Maintenance: Ensuring that office technology (software, hardware) is functional and up-to-date, assisting with troubleshooting, and sometimes providing training for staff on back-office systems.