Job Title: Back Office Executive – Payment Collection
Company: Krishna Laminates
Location: Goregaon East
Job Type: Full-time
Krishna Laminates is looking for a detail-oriented Back Office Executive to handle payment follow-ups and collections. The ideal candidate will be responsible for maintaining customer accounts, following up on pending payments, and ensuring timely collections through calls and emails.
Contact customers via phone and email for payment follow-ups.
Maintain and update records of pending and received payments.
Coordinate with the sales and accounts team to resolve payment-related queries.
Prepare daily reports on collection status and outstanding payments.
Ensure timely follow-ups to minimize overdue payments.
Handle customer inquiries related to invoices and payment terms.
Assist in reconciling accounts and resolving discrepancies.
Proven experience in a back-office or payment collection role.
Strong communication and negotiation skills.
Basic knowledge of accounting and billing processes.
Proficiency in MS Excel and other office tools.
Ability to work independently and manage multiple accounts.