JOB Role – CUSTOMER RELATIONS EXECUTIVE
Experience: 1+ Year in calling/ customer service role
Salary: 20k - 22k a month
Work Location: Sector 62, Noida
Working days & timings: Monday – Saturday, 10am – 6:30pm
Job Summary:
We are looking for a motivated and customer-focused customer relations executive to join our team. The ideal candidate will have 1+ years of experience in calling/ customer service role.
Key Responsibilities:
· Customer Interaction: Call customers who have applied for loans on our website.
· Document Collection: Collect necessary documents such as PAN, Aadhar, salary slips, and bank statements.
· Product Explanation: Clearly explain loan products and services to customers over the phone.
· Coordination: Work closely with field representatives to ensure smooth processing of loan applications.
Qualifications:
· 1+ year exp. in customer service or similar role.
· Good verbal and written communication in English.
· Ability to handle multiple tasks and work under pressure.
· Strong organizational skills.