Maintain accurate books of accounts related to logistics operations (expenses and incoming).
Handle day-to-day logistics-related financial transactions and documentation.
Reconcile accounts and balances with various logistics partners.
Track courier payments received, pending, or mismatched, and highlight any discrepancies.
Raise disputes and follow up with courier companies for underpayments, overcharges, or TAT penalties.
Check and validate courier partner bills (e.g., Shiprocket, NimbusPost, Blue Dart, Delhivery, XpressBees).
Verify charges, weight discrepancies, zone mismatches, and ensure correct billing.
Identify and track TAT (Turnaround Time) delays and escalate where needed.
Coordinate with courier companies for claim adjustments and billing errors.
Maintain shipment-wise records and generate daily/weekly/monthly MIS reports.
Reconcile payments status-wise (delivered, RTO, in-transit, undelivered, lost).
Provide insights and analysis on logistics costs, partner performance, and payment status.
Prepare reports for management highlighting financial leakage, TAT issues, and recovery status.
Experience in working with logistics platforms such as Shiprocket, NimbusPost, Delhivery, Blue Dart, or XpressBees.
Strong knowledge of courier billing structures, shipping TATs, and logistics finance flows.
Proficient in Excel (pivot tables, VLOOKUP, etc.) and accounting software (Tally, Zoho Books, QuickBooks, etc.).
Ability to deep-dive into data, identify inconsistencies, and provide actionable insights.
Strong communication and coordination skills to work with internal teams and external partners.