We are hiring a detail-oriented Service Coordinator for HGS Machines Private Limited in Greater Noida, located at Site C, Industrial Area, Surajpur. This position plays a key role in ensuring smooth service operations, effective scheduling, and seamless coordination between teams and clients. career growth opportunities in a supportive, collaborative work environment.
Coordinate and schedule service appointments, ensuring timely delivery of services.
Act as a communication link between clients, technicians, and internal departments.
Monitor service requests, track job progress, and follow up to ensure completion and customer satisfaction.
Maintain and update service logs, reports, and relevant documentation accurately.
Resolve client queries and service-related issues with a professional and solution-oriented approach.
Support the service department in daily administrative tasks and process improvements.
Ensure all service records and client data are handled with confidentiality and accuracy.
Applicants must have Graduate with 6 month or 1 year of experience in service coordination, customer support, or related administrative roles. Proficiency in Tally ERP and MS Excel such as scheduling, communication, and data management, is essential. The ideal candidate will be highly organized, detail-driven, and capable of managing multiple tasks in a dynamic environment.