Job Title: AR Caller
Location: Mansarovar
Job Type: Full-time
Job Description:
We are seeking a highly motivated and skilled AR Caller to join our dynamic team. The ideal candidate will possess excellent English communication skills and at least 6 months of experience in an international calling process. As an AR (Accounts Receivable) Caller, you will play a vital role in managing and communicating with clients and Customers.
Key Responsibilities:
To address outstanding or assigned AR through phone call and analysis using available resources.
Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
To meet the established SLAs (service level agreements) for production and quality.
To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
To utilize the and stay updated with changes done with the P & Ps
To improve the performance based on the feedback provided by the reporting manager / quality audit team.
Job Title - Junior Process Associate / Process Associate level 1
Department - Accounts Receivable
Location -Mansarovar, Jaipur (Rajasthan)
Employment TypeFull-time
Qualifications:
Education - 10+2, Graduation not mandatory
Experience - Min. 6 months to 1 year of International Calling process.
Skills:
Excellent verbal and written communication skills
Benefits:
Monthly performance-based incentives
HR Interview round
Assessment based on the scope
Operations panel round