Bpo Team Leader

35,000 - 40,000 /month

Harry International Private Limited

Iscon-Ambli Road, Ahmedabad

कस्टमर सपोर्ट / टेलिकलर मध्ये 4 - 6 वर्षे अनुभव

New Job

वेरिफाइड

10 ओपनिंग

फुल टाईम

आवश्यक skills

International Calling

Job Highlights

Industry Type: Health/ Term Insurance

ग्रेजुएट आणि त्याहून अधिक

Males Only

6 days working | Flexible Shift

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Manager
The manager will oversee office operations and ensure the team functions effectively.
Key responsibilities include:
1. Training & Development:
o Conduct initial and ongoing training sessions for staff.
o Identify training gaps and provide resources to improve performance.
2. Team Support:
o Address staff questions and concerns promptly.
o Assist sales and scheduling staff in resolving complex customer queries.
3. Customer Engagement Oversight:
o Monitor customer inquiries and ensure timely responses.
o Guide staff to maintain high customer satisfaction standards.
4. Performance Tracking:
o Track lead generation, conversions, and lost leads.
o Conduct weekly meetings to discuss team performance, including incoming leads,
failed leads, successful leads, and current statuses.
5. Operational Management:
o Ensure office processes run smoothly. o Liaise with the main office in Australia for
updates and guidelines.
6. Reporting:
o Provide regular updates to Flora or higher management about team performance and
progress.
o Identify areas for improvement and suggest actionable solutions

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 4 - 6 years of experience.

More about this Bpo Team Leader job

What is the eligibility criteria to apply for this Bpo Team Leader job?
Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 4 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹35000 - ₹40000 दरमहा that depends on your interview. It's a फुल टाईम job in Ahmedabad.
How many working days are there for this Bpo Team Leader job?
Ans: This Bpo Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Bpo Team Leader job?
Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., HARRY INTERNATIONAL PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Bpo Team Leader role?
Ans: There is an immediate opening of 10 Bpo Team Leader at HARRY INTERNATIONAL PRIVATE LIMITED
Who can apply for this job?
Ans: Only Male candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Bpo Team Leader job?
Ans: This Bpo Team Leader job has Flexible Shift.