Bpo Team Leader

salary 13,000 - 20,000 /month
company-logo
job companySourcecorp Solution Private Limited
job location Kolathur, Chennai
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 2 वर्षे अनुभव
10 ओपनिंग
full_time फुल टाईम

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
ग्रेजुएट आणि त्याहून अधिक
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job चे वर्णन

We are seeking a motivated and professional Bpo Team Leader to join our team for Sourcecorp Solution Private Limited in Chennai at our Kolathur location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹13000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.
  • Address customer queries, concerns, and complaints with a problem-solving approach.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely and relevant information to customers to resolve their issues.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-2 years of experience in customer service or a telecaller role and should be proficient in Tamil. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 2 years of experience.

More about this Bpo Team Leader job

  1. What is the eligibility criteria to apply for this Bpo Team Leader job?
    Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹20000 दरमहा that depends on your interview. It's a फुल टाईम job in Chennai.
  3. How many working days are there for this Bpo Team Leader job?
    Ans: This Bpo Team Leader job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Bpo Team Leader job?
    Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., SOURCECORP SOLUTION PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Bpo Team Leader role?
    Ans: There is an immediate opening of 10 Bpo Team Leader at SOURCECORP SOLUTION PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Bpo Team Leader job?
    Ans: This Bpo Team Leader job has Day Shift.
Candidates can call HR for more info.
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इतर details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 20000

Regional Languages

Tamil

English Proficiency

No

Contact Person

Athir Ajith

इंटरव्ह्यूचा पत्ता

NO.2, Venkataraman
Posted 10+ days ago
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