BPO Telecaller

12,000 - 18,000 /month

Sbi Bank

Airoli, Mumbai

कस्टमर सपोर्ट / टेलिकलर मध्ये 6 - 12 महिने अनुभव

New Job

90 ओपनिंग

फुल टाईम

आवश्यक skills

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Languages: ,

12वी पास आणि त्याहून अधिक

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are seeking a motivated and professional BPO Telecaller to join our team for Sbi Bank in Mumbai at our Airoli location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹12000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0.5-1 years of experience in customer service or a telecaller role and should be proficient in Hindi, Marathi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 1 years of experience.

More about this BPO Telecaller job

What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹18000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., SBI BANK.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 90 BPO Telecaller at SBI BANK
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Day Shift.