Call Center Executive

salary 15,000 - 17,000 /month
company-logo
job companyKrishna Mobile Shope
job location Six Mile, Guwahati
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये फ्रेशर्स
1 ओपनिंग
full_time फुल टाईम

आवश्यक skills

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: B2B Sales
qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job चे वर्णन

We are seeking a motivated and professional Call Center Executive to join our team for Krishna Mobile Shope in Guwahati at our Six Mile location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹15000 - ₹17000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.

  • Address customer queries, concerns, and complaints with a problem-solving approach.

  • Maintain accurate records of customer interactions and follow-ups.

  • Provide timely and relevant information to customers to resolve their issues.

  • Work collaboratively with other teams to escalate and resolve complex issues.

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have fresher years of experience in customer service or a tele caller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with Freshers.

More about this Call Center Executive job

  1. What is the eligibility criteria to apply for this Call Center Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹17000 दरमहा that depends on your interview. It's a फुल टाईम job in Guwahati.
  3. How many working days are there for this Call Center Executive job?
    Ans: This Call Center Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Call Center Executive job?
    Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., KRISHNA MOBILE SHOPE.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Call Center Executive role?
    Ans: There is an immediate opening of 1 Call Center Executive at KRISHNA MOBILE SHOPE
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Call Center Executive job?
    Ans: This Call Center Executive job has Day Shift.
आणखी वाचाdown-arrow

इतर details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 17000

English Proficiency

No

Contact Person

Krishnamoni

इंटरव्ह्यूचा पत्ता

Block C-154
Posted 10+ days ago
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