Key Responsibilities:
Handle customer inquiries, complaints, and requests with a focus on providing outstanding service.
Ensure that all customer queries are addressed promptly and professionally.
Provide accurate information regarding products, services, and policies.
Troubleshoot issues and resolve problems in a timely manner.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Document and manage customer interactions in our CRM system.
Requirements:
Experience: Open to both freshers and experienced candidates.
Educational Qualification: Minimum qualification is 12th pass (Graduates preferred).
Communication Skills: Excellent verbal and written communication skills in English .
Skills:
Good problem-solving skills.
Ability to handle high-pressure situations.
Customer-oriented mindset with a passion for helping people.
Benefits:
Competitive salary and incentives.
Career growth opportunities.
Training and development programs.
Provident fund and esic
Friendly and supportive work environment.