Customer Care Executive

salary 12,000 - 16,000 /month
company-logo
job companyAspire
job location Lakhnaur, Mohali
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 1 वर्षे अनुभव
New Job
30 ओपनिंग
full_time फुल टाईम

Job Highlights

sales
Industry Type:
qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Rotational Shift
star
PAN Card, Aadhar Card, Bank Account

Job चे वर्णन

Key Responsibilities of a Customer Support Executive:

  • Providing Customer Support: Answering customer inquiries via phone, email, chat, or other channels. 

  • Problem Solving: Identifying, investigating, and resolving customer issues and complaints. 

  • Building Relationships: Establishing and maintaining positive relationships with customers. 

  • Product Knowledge: Possessing a strong understanding of the company's products and services. 

  • Team Management: (In some roles) Hiring, training, and supervising customer service representatives. 

  • Customer Satisfaction: Ensuring customers are satisfied with their experience and resolving issues promptly and effectively. 

  • Documentation: Maintaining accurate records of customer interactions and issues. 

  • Feedback: Collecting and analyzing customer feedback to identify areas for improvement. 

  • Escalation: Knowing when and how to escalate issues to the appropriate level. 

  • Communication: Communicating effectively with customers and internal teams. 

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹16000 दरमहा that depends on your interview. It's a फुल टाईम job in Mohali.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ASPIRE.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 30 Customer Care Executive at ASPIRE
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Rotational Shift.
Candidates can call HR for more info.
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इतर details

Incentives

No

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 16000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Gargi

इंटरव्ह्यूचा पत्ता

Lakhnaur, Mohali
Posted ५ दिवसांपूर्वी
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