Customer Care Executive

salary 25,000 - 40,000 /month
company-logo
job companyD2mpro Limited
job location Wagle Estate, Mumbai
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 1 - 2 वर्षे अनुभव
20 ओपनिंग
full_time फुल टाईम

Job Highlights

qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Day Shift

Job चे वर्णन

  • Inform customers about product & services
  • Handle inbound & outbound calls
  • Understand customer's need & solve queries
Key Responsibilities:
Answer Incoming Calls:
Professionally and efficiently handle incoming customer calls, addressing inquiries and providing appropriate solutions.
Ensure each customer interaction is handled promptly and courteously.
Provide Information & Support:
Assist customers by providing accurate product/service details, troubleshooting issues, and offering solutions based on company guidelines.
Ensure customers fully understand the services/products they are inquiring about.
Follow Call Scripts & Policies:
Adhere to predefined call scripts and company policies to ensure consistency and compliance during calls.
Ensure all customer interactions are in line with the company’s standards and regulations.
Resolve Customer Issues:
Address customer concerns promptly and professionally, providing resolutions or escalating issues to appropriate departments when necessary.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 1 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹40000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., D2MPRO LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 20 Customer Care Executive at D2MPRO LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Contact Person

Chitra

इंटरव्ह्यूचा पत्ता

Wagle Estate, Mumbai
Posted 10+ days ago
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