Customer Care Executive

15,000 - 18,000 /month

Emerald Career Associates

Marol, Mumbai

कस्टमर सपोर्ट / टेलिकलर मध्ये फ्रेशर्स

New Job

99 ओपनिंग

फुल टाईम

आवश्यक skills

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type:

Languages: ,

ग्रेजुएट आणि त्याहून अधिक

All genders

6 days working | Day Shift

Job Benefits: PF

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are seeking a motivated and professional Customer Care Executive to join our team for Emerald Career Associates in Mumbai at our Marol location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹15000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have fresher years of experience in customer service or a telecaller role and should be proficient in Kannada, Telugu. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Day shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with Freshers.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹18000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., EMERALD CAREER ASSOCIATES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 99 Customer Care Executive at EMERALD CAREER ASSOCIATES
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.