Job Summary:
We are looking for a friendly and customer-focused individual to join our team as a Customer Care Executive. In this role, you will handle customer inquiries, resolve complaints, and provide information about our products and services to ensure a positive customer experience.
Key Responsibilities:
- Respond to customer queries via phone, email, or chat
- Resolve customer issues promptly and professionally
- Maintain records of customer interactions and transactions
- Follow up to ensure customer satisfaction
- Provide product and service information
Requirements:
- Good communication and interpersonal skills
- Basic computer knowledge
- Patience and problem-solving ability
- Prior customer service experience is a plus