Customer Care Executive

Responsibilities

Respond to customer queries via phone, email, and chat.

Resolve customer complaints efficiently and professionally.

Maintain records of customer interactions and transactions.

Assist in the development of customer service policies and procedures.

Follow up with customers to ensure their issues are resolved.

Work closely with other departments to resolve customer issues.

Provide product and service information to customers.

Qualifications

Bachelor's degree in any discipline.

Previous experience in a customer service role, preferably in the FMCG industry.

Strong communication and interpersonal skills.

Ability to handle stressful situations calmly and professionally.

Proficiency in using customer service software and CRM tools.

Excellent problem-solving abilities.

Skills

Customer Relationship Management (CRM)

Communication

Problem-Solving

Time Management

Conflict Resolution

Microsoft Office Suite

Email and Chat Support

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 4 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 दरमहा that depends on your interview. It's a फुल टाईम job in Ahmedabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., LANDMARK INSURANCE BROKERS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 5 Customer Care Executive at LANDMARK INSURANCE BROKERS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.