Customer Care Executive

salary 19,000 - 35,000 /month
company-logo
job companyOrchids Press Private Limited
job location घरून काम
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 3 वर्षे अनुभव
New Job
14 ओपनिंग
work_from_home घरून काम
full_time फुल टाईम

आवश्यक skills

Computer Knowledge

Job Highlights

sales
Industry Type:
qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
5 days working | Flexible Shift

Job चे वर्णन

We are looking for an enthusiastic and dedicated Customer Care Executive to become a valuable part of our team for Orchids Press Private Limited based in Pune, located at Koregaon Park. The role offers ₹19000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0-3 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 5 days working during the Flexible shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹19000 - ₹35000 दरमहा that depends on your interview. It's a फुल टाईम job in Pune.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ORCHIDS PRESS PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 14 Customer Care Executive at ORCHIDS PRESS PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Flexible Shift.
आणखी वाचाdown-arrow

इतर details

Incentives

No

No. Of Working Days

5

Skills Required

Computer Knowledge

Shift

Flexible

Contract Job

No

Salary

₹ 19000 - ₹ 35000

English Proficiency

No

Contact Person

HR Team

इंटरव्ह्यूचा पत्ता

Bopkhel
Posted १६ तासांपूर्वी
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