Customer Care Executive

salary 11,000 - 18,000 /month
company-logo
job companySubhadra Jobs Consultancy
job location Sector V - Salt Lake, Kolkata
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 1 वर्षे अनुभव
New Job
20 ओपनिंग
full_time फुल टाईम

आवश्यक skills

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type:
sales
Languages: ,
qualification
ग्रेजुएट आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Day Shift

Job चे वर्णन

We are looking for an enthusiastic and dedicated Customer Care Executive to become a valuable part of our team for Subhadra Jobs Consultancy based in Kolkata, located at Sector V - Salt Lake. The role offers ₹11000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0-1 years of experience in customer service or telecalling, who are proficient in Hindi, Bengali. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹11000 - ₹18000 दरमहा that depends on your interview. It's a फुल टाईम job in Kolkata.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SUBHADRA JOBS CONSULTANCY.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 20 Customer Care Executive at SUBHADRA JOBS CONSULTANCY
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
आणखी वाचाdown-arrow

इतर details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 11000 - ₹ 18000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Chetana

इंटरव्ह्यूचा पत्ता

Salt lake Kolkata
Posted १० दिवसांपूर्वी
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