We are looking for an enthusiastic and dedicated Customer Care Executive to become a valuable part of our team for Wellness Forever Medicare Ltd based in Mumbai, located at Thane West. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Duties and Responsibilities:
· Identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives
· Seize opportunities to upsell products when they arise
· Outstanding customer service skills and dedication to providing exceptional customer care
· Must be self-motivator and self-starter
· Meet personal/team qualitative and revenue targets
· Ability to multitask and successfully operate in a fast paced, team environment
· Flexible to work in any shift ( including night shifts ) and 6 days working.