Customer Care Representative

13,000 - 25,000 /month*

Medintu Health Solutions Private Limited

Madhapur, Hyderabad

₹3,000 incentives included

कस्टमर सपोर्ट / टेलिकलर मध्ये 1 - 2 वर्षे अनुभव

New Job

वेरिफाइड

6 ओपनिंग

* Incentives included

फुल टाईम

आवश्यक skills

Domestic Calling

Job Highlights

Industry Type: Health/ Term Insurance

Languages: Hindi

ग्रेजुएट आणि त्याहून अधिक

All genders

6 days working | Rotational Shift

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Job description
Advises present or prospective customers by answering incoming calls on a rotating basis.

Operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
Influences customers to buy or retain products or services by following a prepared script to give product reference information.
Coordinating with different external and internal stakeholders
Negotiate/convince customers to onboard. Satisfactorily respond and give answers to the people calling in.
Book appointments of the doctors on the portal.
Call back to the patients in case of rescheduling of appointments.
Give exact information about the various facilities in the hospital.
Handle day-to-day operational activities and tasks, including Administrative/Accounting etc. Client visits face to face
Creating detailed customer care protocol to be followed by all customer care staff
Analyzing customer data and communication to adjust customer care strategy
Training customer care staff on customer service protocol
Building relationships with customer care team members to maximize team productivity
Monitoring customer and staff interactions using client relationship management software

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 1 - 2 years of experience.

More about this Customer Care Representative job

What is the eligibility criteria to apply for this Customer Care Representative job?
Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹25000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Hyderabad.
How many working days are there for this Customer Care Representative job?
Ans: This Customer Care Representative job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Representative job?
Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., MEDINTU HEALTH SOLUTIONS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Representative role?
Ans: There is an immediate opening of 6 Customer Care Representative at MEDINTU HEALTH SOLUTIONS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Customer Care Representative job?
Ans: This Customer Care Representative job has Rotational Shift.