Customer Care Representative

12,000 - 19,000 /month

Sharp Thinkers

Thane (East), Mumbai

कस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 6 महिने अनुभव

99 ओपनिंग

फुल टाईम

आवश्यक skills

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type:

Languages: Bengali, Punjabi

12वी पास आणि त्याहून अधिक

All genders

6 days working | Day Shift

Job Benefits: PF

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are seeking a motivated and professional Customer Care Representative to join our team for Sharp Thinkers in Mumbai at our Thane (East) location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12000 - ₹19000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-0.5 years of experience in customer service or a telecaller role and should be proficient in Bengali, Punjabi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 6 months of experience.

More about this Customer Care Representative job

What is the eligibility criteria to apply for this Customer Care Representative job?
Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹19000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
How many working days are there for this Customer Care Representative job?
Ans: This Customer Care Representative job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Representative job?
Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., SHARP THINKERS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Representative role?
Ans: There is an immediate opening of 99 Customer Care Representative at SHARP THINKERS
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Customer Care Representative job?
Ans: This Customer Care Representative job has Day Shift.