Customer Care Representative

salary 12,000 - 18,000 /month
company-logo
job companyShree Umiya F Tech Machines
job location CTM, Ahmedabad
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 6 वर्षे अनुभव
verified_job वेरिफाइड
1 ओपनिंग
full_time फुल टाईम

आवश्यक skills

Domestic Calling

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: ,
qualification
डिप्लोमा आणि त्याहून अधिक
gender
Males Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job चे वर्णन

We are seeking a motivated and professional Customer Care Representative to join our team for Shree Umiya F Tech Machines in Ahmedabad at our CTM location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹12000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.
  • Address customer queries, concerns, and complaints with a problem-solving approach.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely and relevant information to customers to resolve their issues.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-6 years of experience in customer service or a telecaller role and should be proficient in Gujarati, Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Diploma, and the candidate should be willing to work 6 days working during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 6 years of experience.

More about this Customer Care Representative job

  1. What is the eligibility criteria to apply for this Customer Care Representative job?
    Ans: The candidate should be डिप्लोमा आणि त्याहून अधिक and above with 0 - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹18000 दरमहा that depends on your interview. It's a फुल टाईम job in Ahmedabad.
  3. How many working days are there for this Customer Care Representative job?
    Ans: This Customer Care Representative job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Representative job?
    Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., SHREE UMIYA F TECH MACHINES.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Representative role?
    Ans: There is an immediate opening of 1 Customer Care Representative at SHREE UMIYA F TECH MACHINES
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Care Representative job?
    Ans: This Customer Care Representative job has Day Shift.
Candidates can call HR for more info.
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इतर details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

Regional Languages

Gujarati, Hindi

English Proficiency

No

Contact Person

Shila

इंटरव्ह्यूचा पत्ता

Shiv Estate
Posted 10+ days ago
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