Customer Care Representative

• PERMANENT HIRING: WORK FROM OFFICE: Day Shift: Take home Salary Up to 25K/Month: Bengali or Assamese language candidates only
  NO SALES/NO TARGET
  
  Required skills and qualifications:
  => Strong written and verbal communication skills with neutral Indian Accent. Ability to communicate calmly and diplomatically with patients & co-workers.
  => Keen attention to detail, especially involving checking patient details and update the proper information in relevant tool.
  => Proficient in customer service
  => Active listening and comprehension skills
  => Strong customer service skills.
  => Ability to build positive relationships with patients.
  
  Education qualification: Degree/10 + 3 years Diploma pass / +2 would be the minimum qualification.
  Typical duties and responsibilities: Handling the calls with good communication skills professionally.
  Can speak fluently Hindi and English language as per region.
  Language Combination required: Eng + Bengali, English + Assamese Exceptional phone manner
  => Patient centric and Excellent interpersonal and communication skills
  => Knowledge of medical terminology is a plus · Ability to apply knowledge of CC procedures and carry out tasks accordingly.
  => Be a self-starter with attention to detail.
  => Help patients on booking appointments or an enquiry on inbound calls/Outbound calls/E-mail

  
  Log in hours (Total hours 9:00:00 hrs. & Production hours – 8:00:00 hrs.) to be completed adhering to the break schedules & being punctual.

• Shift Hours: 24/7 window for Male employees and a rotational day shift for Females (any 9 hours login between 6am to 8pm)
  

• 100% documentation Quality & AHT to be maintained as per process requirement
  Always be updated with the Process knowledge & daily updates
  Should take initiatives & be flexible for the changes.

  
  Mode of work: Work from Office, Electronic City Phase II, Electronics City, Bangalore, Karnataka 560100.
  

• Employment Type: Permanent.

• Process: Multilingual support for a Healthcare project

• Educational mandate: any HSC / Graduate / Postgraduate can apply.

• Shifts Allocated: Rotational day shift, any 9 hours working between 10AM till 10PM.\Working days: 6 with 1 day rotational off.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 3 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹21000 - ₹26500 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Bangalore.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., THE SKILL HUB.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 30 Customer Care Representative at THE SKILL HUB
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.