Customer Relationship Associate

salary 15,000 - 20,000 /month
company-logo
job companyAba
job location Vashi, Mumbai
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 2 वर्षे अनुभव
45 ओपनिंग
full_time फुल टाईम

आवश्यक skills

Computer Knowledge

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: ,
qualification
सर्व शैक्षणिक पातळ्या
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Cab
star
Bank Account

Job चे वर्णन

We are seeking a motivated and professional Customer Relationship Associate to join our team for Aba in Mumbai at our Vashi location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.
  • Address customer queries, concerns, and complaints with a problem-solving approach.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely and relevant information to customers to resolve their issues.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-2 years of experience in customer service or a telecaller role and should be proficient in Hindi, Gujarati. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Below 10th, and the candidate should be willing to work 6 days working during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Associate job

  1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
    Ans: The candidate should be सर्व शैक्षणिक पातळ्या and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
  3. How many working days are there for this Customer Relationship Associate job?
    Ans: This Customer Relationship Associate job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., ABA.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Associate role?
    Ans: There is an immediate opening of 45 Customer Relationship Associate at ABA
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Relationship Associate job?
    Ans: This Customer Relationship Associate job has Day Shift.
आणखी वाचाdown-arrow

इतर details

Incentives

No

No. Of Working Days

6 days working

Benefits

Cab

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi, Gujarati

English Proficiency

No

Contact Person

Janhavi
Posted 10+ days ago
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