Company Description
Athflex is an Indian startup athletic clothing and accessories brand based in Ahmedabad. The brand is dedicated to inspiring people in the fitness world and promoting creation and innovation. Athflex provides innovative and powerful clothing for athletes and fitness enthusiasts and aims to create a strong social presence to inspire individuals to reach their goals.
Role Description
This is a full-time on-site role for a Customer Support Representative at Athflex in Ahmedabad. The Customer Support Representative will be responsible for handling customer inquiries, ensuring customer satisfaction, effective communication, providing troubleshooting support, and delivering exceptional customer service on a daily basis.
Qualifications
Customer Support, Customer Satisfaction, and Communication skills
Customer Service and Troubleshooting abilities
Ability to empathize and problem-solve effectively
Excellent interpersonal and communication skills
Strong attention to detail and organizational skills
Prior experience in customer service or a related field is a plus
Knowledge of athletic clothing and fitness industry is beneficial
High school diploma or equivalent; additional education is a plus