Customer Support Executive

salary 10,000 - 13,000 /month
company-logo
job companyDbs Mintek Private Limited
job location Balewadi, Pune
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 6 महिने अनुभव
New Job
verified_job वेरिफाइड
25 ओपनिंग
full_time फुल टाईम

Job Highlights

sales
Industry Type:
qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Day Shift

Job चे वर्णन

We are looking for an enthusiastic and dedicated Customer Support Executive to become a valuable part of our team for Dbs Mintek Private Limited based in Pune, located at Balewadi. The role offers ₹10000 - ₹13000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0-0.5 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹13000 दरमहा that depends on your interview. It's a फुल टाईम job in Pune.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., DBS MINTEK PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 25 Customer Support Executive at DBS MINTEK PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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इतर details

Incentives

No

No. Of Working Days

6 days working

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 13000

Regional Languages

Hindi

English Proficiency

No

Contact Person

Preeti P

इंटरव्ह्यूचा पत्ता

Anjani Palladium, Pune
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