Customer Support Executive

Job Title: Customer Support Executive

Job Summary:

We are seeking a customer-focused and technically skilled Customer Support Representative to join our team. The successful candidate will provide exceptional support to our customers via phone, email, chat, and other channels, resolving their issues and ensuring their satisfaction.

Key Responsibilities:

• Customer Issue Resolution: Respond to customer inquiries and resolve their issues in a timely and professional manner.

• Product/Service Information: Provide accurate and detailed information about our products and services to customers.

• Communication: Communicate effectively with customers, colleagues, and other stakeholders to resolve issues and improve customer satisfaction.

• Documentation: Maintain accurate records of customer interactions using our CRM system.

• Collaboration: Collaborate with other teams, such as Sales and Product Development, to resolve customer issues and improve our products and services.

• Continuous Improvement: Participate in ongoing training and development to improve knowledge and skills.

Requirements:

1. Education: Bachelor's degree in any field.

2. Experience: 0-1 years of experience in customer support or a related field.

3. Technical Skills: Proficiency in CRM software, Microsoft Office, and other productivity tools.

4. Soft Skills: Excellent communication, problem-solving, and interpersonal skills.

5. Language: Fluency in English , Hindi and Marathi.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 दरमहा that depends on your interview. It's a फुल टाईम job in Nashik.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., DIPPARV VENTURES LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at DIPPARV VENTURES LLP
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.