Customer Support Executive

Job Description:

We are seeking a dynamic and customer-focused Spanish-Speaking Travel Executive to join our team. The ideal candidate will be responsible for managing travel arrangements for Spanish-speaking clients, ensuring excellent service and seamless experiences throughout their journey.

Key Responsibilities:

• Communicate fluently in Spanish and English with clients via phone, email, and chat.

• Plan, book, and coordinate domestic and international travel itineraries including flights, accommodations, tours, and transportation.

• Provide travel advice and recommendations based on client preferences and budgets.

• Handle customer inquiries, complaints, and last-minute changes with professionalism and efficiency.

• Maintain up-to-date knowledge of travel trends, visa regulations, and destination-specific requirements.

• Collaborate with internal teams and travel partners to ensure high-quality service delivery.

• Upsell travel packages and add-on services to enhance client experiences.

Requirements:

• Fluency in Spanish and English (spoken and written) is mandatory.

• Prior experience in the travel industry or customer service is preferred.

• Knowledge of GDS systems (e.g., Amadeus, Galileo, Sabre) is an advantage.

• Excellent communication, interpersonal, and problem-solving skills.

• Strong organizational skills and attention to detail.

• Ability to work under pressure and handle multiple bookings at once.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹25000 दरमहा that depends on your interview. It's a फुल टाईम job in Kolkata.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., DRIVADO TRANSFERS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at DRIVADO TRANSFERS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.