Skills:
Excellent Communication Skills: Strong verbal communication skills, including active listening and clear articulation.
Customer Service Skills: Ability to handle customer inquiries and complaints with patience and professionalism.
Problem-Solving Skills: Ability to identify and resolve customer issues effectively.
Computer Skills: Basic computer skills for data entry and accessing relevant information.
Adaptability: Ability to adapt to changing priorities and work environments.
Teamwork: Ability to collaborate effectively with team members.
Qualifications:
High school diploma or equivalent.
Excellent communication skills in English.
Basic computer literacy.
Willingness to learn and adapt.
A positive attitude and a desire to provide excellent customer service.