Customer Support Executive

Greetings from Paswi Manpower consultant!
One of our leading client looks for Customer support coordinator
•JOB DESCRIPTION•
1 Complaint Handling and Monitoring via email & Whatsapp

2 Handling Service engineers through whatsapp

3 Handling of AMC/Warranty Scheduled Customers by the existing excel document

4 Quotation to PO stage follow up with customer in Excell funnel.

5 Payment Followup and Collection as per existing excell document.

6 Documentation, Filing and e filing on daily basis

7 Material request to Technical manager based on engineer request with HOD approval

8 Installation plan based on Production approval and send completion reports

9 Monthly/Quarterly Invoice booking data to HOD

10 Monthly Order & Invoice Booking data to HOD

11 Weekly payment Receiviables report to accounts

12 weekly invoice booking projection to BD team. 

13 Equipment Performance letters from customer after every supply. 

14 Aadharing Service Process made for the Coordinator position. 

15 Aadharing Documents & existing process. 
SKILLS

1 Good Communication Skills - Tamil & English , Hindi(Optional)

2 Computer proficiency (MS office) is essential for regular Documentation activities.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 3 - 6+ years Experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 3 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 दरमहा that depends on your interview. It's a फुल टाईम job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., PASWI MANPOWER CONSULTANTS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at PASWI MANPOWER CONSULTANTS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.