Customer Support Executive

salary 18,000 - 27,000 /month*
company-logo
job companyPlace Assured Consultants Private Limited
job location घरून काम
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 1 वर्षे अनुभव
New Job
20 ओपनिंग
* Incentives included
work_from_home घरून काम
full_time फुल टाईम

आवश्यक skills

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type:
sales
Languages: ,
qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
PAN Card, Aadhar Card, Bank Account

Job चे वर्णन

We are seeking a motivated and professional Customer Support Executive to join our team for Tech Mahindra in Nagpur at our Dharampeth location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18000 - ₹27000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.
  • Address customer queries, concerns, and complaints with a problem-solving approach.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely and relevant information to customers to resolve their issues.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-1 years of experience in customer service or a telecaller role and should be proficient in Hindi, Marathi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Rotational shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹27000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Nagpur.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., PLACE ASSURED CONSULTANTS PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 20 Customer Support Executive at PLACE ASSURED CONSULTANTS PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Rotational Shift.
Candidates can call HR for more info.
आणखी वाचाdown-arrow

इतर details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, Medical Benefits, PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 37000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Atithi
Posted ५ दिवसांपूर्वी
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