Customer Support Executive

salary 12,000 - 25,000 /month
company-logo
job companyRgts Software Inc
job location Sabarmati, Ahmedabad
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 6 - 24 महिने अनुभव
New Job
10 ओपनिंग
full_time फुल टाईम

आवश्यक skills

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type:
sales
Languages: Hindi, Gujarati
qualification
ग्रेजुएट आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job चे वर्णन

We are looking for an enthusiastic and dedicated Customer Support Executive to become a valuable part of our team for Rgts Software Inc based in Ahmedabad, located at Sabarmati. The role offers ₹12000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0.5-2 years of experience in customer service or telecalling, who are proficient in Hindi, Gujarati. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 6 months - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹25000 दरमहा that depends on your interview. It's a फुल टाईम job in Ahmedabad.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., RGTS SOFTWARE INC.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 10 Customer Support Executive at RGTS SOFTWARE INC
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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इतर details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 25000

Regional Languages

Hindi, Gujarati

English Proficiency

No

Contact Person

Kajal Prajapati

इंटरव्ह्यूचा पत्ता

3rd Floor, 21, Baronet, Opp Police Station, Old Tolnaka Highway Road
Posted ३ दिवसांपूर्वी
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