Customer Support Executive

salary 8,000 - 10,000 /month
company-logo
job companyStutzen
job location Arapalayam, Madurai
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 1 वर्षे अनुभव
New Job
verified_job वेरिफाइड
2 ओपनिंग
full_time फुल टाईम

आवश्यक skills

Computer Knowledge
Query Resolution

Job Highlights

qualification
ग्रेजुएट आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Day Shift
star
Bike, Laptop/Desktop, Aadhar Card, Bank Account

Job चे वर्णन

We are seeking a motivated and professional Customer Support Executive to join our team for Stutzen in Madurai at our Arapalayam location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software/IT Industry. The role offers ₹8000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.

  • Address customer queries, concerns, and complaints with a problem-solving approach.

  • Maintain accurate records of customer interactions and follow-ups.

  • Provide timely and relevant information to customers to resolve their issues.

  • Work collaboratively with other teams to escalate and resolve complex issues.

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-1 years of experience in customer service or a telecaller role and should be proficient in Tamil. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Day shift.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹8000 - ₹10000 दरमहा that depends on your interview. It's a फुल टाईम job in Madurai.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., STUTZEN.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 2 Customer Support Executive at STUTZEN
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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इतर details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 10000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Nilofar Farzana

इंटरव्ह्यूचा पत्ता

Aarapalayam, Mani Nagar
Posted ३ तासांपूर्वी
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