Customer Support Executive

Job Title: Customer Support (Outbound Process) – Inside Sales (NH Process)
Company: Tech Mahindra
Location: Electronic City, Bangalore
Mode: Work from Office

We are seeking a motivated and professional Customer Support Executive (Outbound Process) to join our team for the Inside Sales - NH process at our Electronic City location in Bangalore. This role involves engaging in outbound sales calls, offering medical-related products/services, and delivering exceptional customer support. The position offers a competitive salary package between ₹2.5Lakhs to ₹3.0Lakhs per annum and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Make outbound calls to potential customers, promoting medical-related services/products.

• Understand customer requirements and recommend suitable offerings.

• Address customer queries, concerns, and objections with a consultative and problem-solving approach.

• Maintain accurate and detailed records of customer interactions, follow-ups, and closures.

• Coordinate with internal departments to ensure customer satisfaction and successful service delivery.

• Consistently meet or exceed sales targets and performance metrics.

Job Requirements:

• Experience: Minimum 1 year of customer support executive experience

• Languages Required: Proficiency in English, Hindi, and Bengali or Assamese is mandatory.

• Qualification: Minimum educational requirement is Undergraduate.

• Working Days: 6 days a week with 1 rotational week off.

• Shift Timing: 9-hour shifts within the 8:00 AM to 8:00 PM window.

• Location: Must be willing to work from Electronic City, Bangalore.

If you are passionate about sales, thrive in a fast-paced environment, and enjoy interacting with customers, we would love to hear from you!

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹21000 - ₹25000 दरमहा that depends on your interview. It's a फुल टाईम job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., TECHMAHINDRA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at TECHMAHINDRA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.