With a requirement for educational counsellor position, this exciting opportunity. We are looking for motivated and dedicated professionals to join our team to handle customer calls, generate leads, counselling candidate properly for their future. The role offers an attractive in-hand salary and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.