Email & Chat Process Executive

We are looking for a motivated and detail-oriented Email and Chat Support Representative to provide top-notch customer service through written communication channels. The ideal candidate will be responsible for resolving customer inquiries, providing accurate information, and ensuring a smooth and efficient support experience.

Key Responsibilities:

• Respond to customer inquiries via email and live chat in a timely and professional manner.

• Provide accurate information regarding products, services, policies, and procedures.

• Troubleshoot customer issues and provide effective solutions or escalate to the appropriate department when necessary.

• Maintain a high level of product knowledge to assist customers effectively.

• Document customer interactions and feedback accurately in the system.

• Meet or exceed performance metrics such as response time, customer satisfaction, and resolution rate.

• Collaborate with other team members to improve customer experience and streamline communication processes.

Requirements:

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with Freshers.

More about this Email & Chat Process Executive job

1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹16000 दरमहा that depends on your interview. It's a फुल टाईम job in Pune.
3. How many working days are there for this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
   Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., MSWIPE TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email & Chat Process Executive role?
   Ans: There is an immediate opening of 10 Email & Chat Process Executive at MSWIPE TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job has Day Shift.