Email & Chat Support Executive

18,500 - 25,500 /month

Golden India Journeys Private Limited

Kalyan (East), Mumbai

कस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 2 वर्षे अनुभव

New Job

3 ओपनिंग

फुल टाईम

Job Highlights

Industry Type: Loan/ Credit Card

12वी पास आणि त्याहून अधिक

All genders

5 days working | Flexible Shift

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are seeking a motivated and professional Email & Chat Support Executive to join our team for Golden India Journeys Private Limited in Mumbai at our Kalyan (East) location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹18500 - ₹25500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-2 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 5 days working during the Flexible shift.

More about this Email & Chat Support Executive job

What is the eligibility criteria to apply for this Email & Chat Support Executive job?
Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18500 - ₹25500 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
How many working days are there for this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., GOLDEN INDIA JOURNEYS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email & Chat Support Executive role?
Ans: There is an immediate opening of 3 Email & Chat Support Executive at GOLDEN INDIA JOURNEYS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job has Flexible Shift.